Detailed Pricing Overview
Smartsheet’s pricing has undergone some of the most significant changes in its history between 2022 and 2025. Enterprises now face a split landscape: legacy contracts built on Pro, Business, and Enterprise tiers with add-on-based upgrades, and the newer 2024/2025 pricing structure organized around Standard, Business, Enterprise, and Advance (A1, A2, A3) bundles. This dual pricing ecosystem means organizations often pay for Smartsheet inefficiently because feature rights, automation limits, and governance modules are packaged differently across versions. Without clear visibility, companies mix users, over-provision capabilities, and unintentionally upgrade due to permission conflicts or automation volume needs.
This guide provides a complete, deeply researched pricing breakdown, helping executives, IT administrators, procurement teams, and PMO leaders understand how much Smartsheet costs, how the pricing model works, where hidden fees lie, and how to optimize Smartsheet bills based on actual usage data. Both pricing models are covered in detail, including feature maps, user tiers, billing terms, enforced limitations, and negotiation considerations.
Industry research from Gartner, G2, Capterra, and FinOps communities confirms that work-management platforms such as Smartsheet are among the most overspent SaaS categories due to misunderstood licensing models and difficulty tracking adoption.
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Legacy Smartsheet Plans
The legacy pricing model remains active for many enterprises, particularly government, public-sector, and multi-year contracted customers.
Licensing Model
- Per-user licensing based on Editor or Creator rights
- Viewers typically do not consume paid licenses
- Premier apps purchased separately
- Unlimited collaborators
- Governance and blueprinting available via add-ons
Primary Legacy Tiers
- Pro
- Individual
- Business
- Enterprise
- Advanced Work Management
- Premier Apps (priced separately)
New 2024/2025 Smartsheet Pricing Model
Smartsheet introduced a new pricing architecture that bundles automation, governance, and premium functionality into broader categories.
Primary New Tiers
- Standard
- Business
- Enterprise
- Smartsheet Advance
Under these models, access to automation varies by tier, admin controls differ significantly, advanced data tools such as DataMesh, Pivot, and Calendar are bundled under Advanced plans, and governance frameworks such as Control Center require higher-tier Advance bundles.
With a 15-minute setup and measurable results in under 24 hours, CloudNuro gives IT teams a fast path to value. Request a demo with CloudNuro.
Smartsheet Pricing Table (2025)
| Plan / Tier |
Price Per Member Month (Monthly) |
Price Per Member Month (Annual) |
Key Features Summary |
Published Pricing |
Add-ons Available |
Notes / Observations |
Ideal For |
| Legacy Pro |
$12 |
$9 |
Basic sheets and dashboards for small teams |
Yes |
Limited |
Being phased out |
Small teams |
| Legacy Business |
~$32–$45 |
$19 |
Automations, integrations, unlimited sheets |
Yes |
Yes |
Most popular legacy tier |
Growing organizations |
| Legacy Enterprise |
Custom |
Custom |
SSO, governance, enterprise controls |
No |
Yes |
Add-ons required |
Large enterprises |
Hidden or Commonly Overlooked Costs
Smartsheet’s hidden costs often emerge only after scale is reached.
- Forced upgrades from sheet ownership due to permission requirements
- Automation volume limits triggering higher-tier upgrades
- Premier app underutilization despite high annual costs
- Workspace sprawl driving indirect automation and governance costs
- Legacy contract enforcement during renewals
Cost-Saving Strategies by Impact
High-Impact Strategies
- Rightsize license tiers using 90-day usage data
- Convert inactive editors to viewers
- Remove underutilized Premier apps
- Consolidate automation ownership
Medium-Impact Strategies
- Archive old workspaces and sheets
- Reduce dashboard refresh load
- Shift teams to forms or WorkApps
Low-Impact Strategies
- Remove redundant integrations
- Enforce governance on sheet creation
- Standardize project templates
With a 15-minute setup and measurable results in under 24 hours, CloudNuro gives IT teams a fast path to value. Request a demo with CloudNuro.
FAQs
How much does Smartsheet cost? Pricing ranges from approximately USD 7 per user per month to USD 40+ per user per month, with Premier apps costing more.
What drives Smartsheet pricing increases? Automation volume, Premier app usage, governance bundles, sheet ownership, and workspace growth.
How can CloudNuro help? CloudNuro provides visibility into license tiers, add-on usage, automation patterns, and adoption trends.
What CloudNuro Does for You
CloudNuro is a leader in Enterprise SaaS Management Platforms, providing unmatched visibility, governance, and cost optimization. Recognized by Gartner and Info-Tech, CloudNuro is trusted by global enterprises and government agencies.
CloudNuro helps organizations optimize Smartsheet pricing through automated usage analytics, license drift detection, Premier app utilization insights, renewal planning dashboards, and governance workflows.
Request a demo with CloudNuro.
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